Are you passionate about quality, data, and continuous improvement
Were looking for a Quality Assurance Analyst to join our team in Cartagena and play a key role in ensuring and improving the quality of our operational processes.
What will you do
Monitor and analyze quality KPIs and identify improvement opportunities.
Conduct internal audits and ensure process compliance.
Develop and follow up on corrective and preventive action plans.
Support the creation and standardization of SOPs, manuals, and process documentation.
Partner with Operations to implement process improvements and quality standards.
Prepare quality reports and contribute to continuous improvement initiatives.
What are we looking for
Professional or student in Business Administration, Industrial Engineering, Quality, or related fields.
12 months of experience in Quality Analyst, Quality Coordinator, or similar roles, ideally with auditing experience in the BPO industry.




Intermediate to advanced English.
Strong Excel and Microsoft Office skills.
Knowledge of Quality Management Systems, KPIs, and improvement plans.
Analytical mindset, attention to detail, communication skills, and a strong orientation toward continuous improvement.
Position Quality Assurance Analyst
If youre ready to turn data and insights into better processes and better service, wed love to hear from you
Bolsa de trabajo Colombia ofrecemos puesto de QA Analyst para el sector de Administracion Oficina en la empresa PERFILES Y SOLUCIONES LOGISTICAS S.A.S. de Cartagena de Indias. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 QA Analyst (Cartagena de Indias)
🏢 PERFILES Y SOLUCIONES LOGISTICAS S A S
📍 Cartagena de Indias