05 sep
|
PowerToFly
|
Bogotá
Visa is seeking an Elite Care Escalated Support professional to act as a technical escalation owner for enterprise clients, driving rapid resolution and delivering exceptional client experiences. The role collaborates across Product, Engineering, Operations, Sales, and Support to resolve complex issues and improve service continuity.
Key responsibilities include leading high-severity incidents, leveraging AI and automation tools, and providing technical consultations and service reviews to
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📌 Senior Technical Escalation Lead, Enterprise Support (Bogotá)
🏢 PowerToFly
📍 Bogotá