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" href="https://www.getonbrd.com/companies/utilities-one">Utilities One https://www.getonbrd.com/companies/utilities-one

June 10, 2026

Dispatch & Scheduling Coordinator in Utilities One

FULL_TIME

Remote (Argentina, Colombia or Mexico) | Junior | Full time |

strong
The salary shown is for reference only
/strong
and may vary or be established in local currency."> Gross salary $600 - 700 USD/month

199 applications

Replies between 1 and 4 days Last checked today

ⓘ Requires applying in English

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We are Utilities One, a company dedicated to supporting field operations by optimizing the scheduling and routing of technicians and field crews. Our dispatching team plays a vital role in enhancing operational efficiency, ensuring that field services are completed on time and within designated appointment windows. The Dispatcher/Router position directly impacts the smooth functioning of our field teams and contributes to high-quality service delivery across our customer base.

This job offer is on Get on Board.

Key Responsibilities

Schedule, route, and dispatch technicians to meet daily targets and appointment windows.

Track job progress, identify reasons for delays, and implement solutions to improve efficiency.





Communicate proactively with field crews to resolve issues impacting on-time job completion.

Document detailed notes in work orders and escalate unresolved concerns to supervisors or managers.

Designate and prepare weekend routes for technicians, although this role does not require working on Saturdays.

Generate detailed performance reports covering metrics, delays, and problem resolutions.

Contact customers to set new appointment times or reschedule as needed.

Qualifications & Skills

Experience: Prior experience in dispatching, routing, or field coordination is preferred to ensure familiarity with operational workflows.

Technical Proficiency: Strong computer skills are essential, including proficiency in Excel, Word, and email communications.

Ability to type efficiently and communicate clearly is required.

Soft Skills: Problem-solving capabilities, multitasking ability, and a customer service mindset are key traits for success in this role.

Availability & Work Setup: This is a full-time role offering an 8-hour daily schedule from Monday to Friday. The position is fully remote, so candidates must have a reliable home office setup to maintain communication and workflow continuity.

Training: Comprehensive training will be provided to equip candidates with the knowledge and tools necessary for success.

Desirable Skills





Experience working with field service management software or routing platforms would be advantageous.

Familiarity with customer relationship management (CRM) tools and reporting software can also enhance job performance.

Strong organizational skills and the ability to prioritize tasks under pressure will contribute to improved dispatch operations.

Previous exposure to technical or utility industries is a plus but not mandatory.

Mention benefits

Why Apply? Opportunity to impact operational efficiency and support field teams in delivering superior service.

Structured weekday schedule with no weekend working requirement.

Remote work flexibility allowing a well-balanced home office environment.

Growth opportunities within a collaborative and supportive organizational culture.

GETONBRD Job ID: 61733

Flexible hours Versátil schedule and freedom for attending family needs or personal errands.

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Argentina, Colombia or Mexico.

Apply now

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About Utilities One

Utilities One delivers comprehensive services across Telecommunications, Power Utilities, Renewable Energy, Water Utilities, Wireless Carriers and Technology Deployment. —

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Dispatch & Scheduling Coordinator

Utilities One • Remote (Argentina, Colombia or Mexico)

ⓘ Requires applying in English

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📌 Dispatch & Scheduling Coordinator (Vereda Palenque)
🏢 Importante grupo
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