Order Processing Associate (Finance & Supply Chain Operations)

Employment Type: Full-time, Independent Contractor

Work Model: Remote (Exclusively sourcing from South America; Argentina strongly preferred, open to Colombia, Brazil, or LATAM)

Work Hours: US Business Hours alignment

Target Compensation: ~$2,000 USD/month

Role Overview

We are seeking a detail-oriented, analytical Order Processing Associate with a foundation in finance, accounting, or supply chain operations to own order management and financial accuracy for a scaling packaging distribution business. Our company is transitioning from a traditional operational model into a technology-enabled platform powered by our newly launched, proprietary ERP system.

This is not a generic virtual assistant or entry-level customer service seat. Positioned at the intersection of supply chain logistics, order management, and financial control, you will serve as the critical human operator auditing incoming purchase orders (POs), verifying pricing and unit costs, flagging discrepancies, coordinating confirmations, and managing inventory/vendor documentation. As you establish accuracy and trust, this role offers a clear path to absorb expanded financial operations, including Accounts Payable (AP), vendor invoice reconciliations, and payment execution.

Key Responsibilities

1. Order Management & Supply Chain Execution

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Inbound PO Review: Receive, audit, and process incoming customer purchase orders (POs), verifying item specifications, quantities, lead times, and shipping parameters.

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Proprietary ERP Operations: Input and manage orders within our proprietary ERP platform, ensuring structured workflow progression, accurate status tracking, and error-free fulfillment documentation.

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Exception Handling & Auditing: Identify order inconsistencies,



pricing mismatches, or supply chain bottlenecks before orders are transmitted for production or fulfillment.

2. Financial Auditing & Cost Validation

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Financial Data Verification: Cross-reference incoming order details against expected wholesale pricing, cost matrices, and vendor purchasing agreements to safeguard gross margins.

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Transaction Hygiene: Ensure proper recording of order financial metrics, validating unit costs and expected payables prior to moving transactions through the pipeline.

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AP Expansion (Growth Area): Progressively take ownership of vendor invoice reviews, three-way matching, Accounts Payable reconciliations, and eventual vendor payment execution as trust is established.

3. B2B Customer & Vendor Communication

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Email Communication: Manage professional, clear, and responsive written communications with U.S.-based customers and vendors (approx. 95% email-based) to resolve order inquiries, confirm delivery timelines, and request documentation.

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Cross-Functional Alignment: Collaborate with internal logistics, finance, and operations stakeholders to maintain complete order transparency.

Required Skills & Qualifications

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Educational & Professional Foundation: Bachelor's degree or equivalent experience in Finance, Accounting, Supply Chain Management, Logistics, Business Administration, or Economics.

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Relevant Domain Background:



2+ years of professional experience operating within Accounting, Finance, Accounts Payable/Receivable, Supply Chain Operations, Order Management, Procurement, or Logistics.

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Financial & Supply Chain Literacy: Solid grasp of transactional finance and supply chain fundamentals (POs, unit economics, job costing, inventory flows, margin protection, and invoicing mechanics) without requiring ground-up training.

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Systems & ERP Aptitude: Proven track record learning and operating complex enterprise software (e.g., NetSuite, SAP, Odoo, QuickBooks, Xero, or custom proprietary ERPs).

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Communication & Detail: Exceptional written English skills suited for executive-level communication with U.S. clients/vendors, paired with meticulous attention to detail.

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Time Zone Alignment: Full availability to work dedicated full-time shifts aligned with standard U.S. business hours from South America.

Preferred Qualifications

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Idóneo Dual Background: A combined background spanning both Supply Chain/Logistics operations and Finance/Accounting auditing.

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Direct experience handling B2B order flows within manufacturing, packaging, distribution, or wholesale trade.

Success Metrics (KPIs)

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Order Accuracy & Error Reduction: Maintaining near-zero error rates across ERP order entries, PO reviews, and cost validations.

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Discrepancy Catch Rate: Consistently catching pricing, quantity, or specification discrepancies prior to order processing.

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Communication Velocity: Maintaining rapid, professional written response times for customer and vendor email inquiries.

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Operational Expansion: Successfully absorbing Accounts Payable reconciliation and vendor payment workflows within the first 6–12 months.

📌 Order Processing Associate - 21058 (Bogotá)
🏢 Empresa reconocida
📍 Bogotá