Driver Experience & Community Operations Lead (Cundinamarca)

Driver Experience & Community Operations Lead (Cundinamarca)

07 sep
|
DiDi Chuxing
|
Cundinamarca

07 sep

DiDi Chuxing

Cundinamarca

DiDi General Inc. is seeking a Sr. CX Analyst to manage an agent team focused on improving the Early Life Cycle experience for drivers in SSL (Spanish Speaking Latin America). The role spans multiple markets and countries, guiding onboarding, training, and content delivery to boost activation and satisfaction.The candidate will work with Ops, Product, and Marketing to ensure a seamless driver journey, monitor metrics, and proactively address risks while delivering customer-centric solutions.#J-18808-Ljbffr

📌 Driver Experience & Community Operations Lead (Cundinamarca)
🏢 DiDi Chuxing
📍 Cundinamarca

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