At HireHawk, we believe in building strong, long-term partnerships with our clients by delivering exceptional service and results. We work with general companies and top-tier talent, helping them scale through high-quality recruiting and operational excellence.
About the Role:
As an Account Manager, you will play a critical role in managing client relationships, driving retention, and identifying opportunities for growth. You’ll act as the bridge between clients and internal teams, ensuring seamless execution, proactive communication, and a consistently high-quality experience.
Responsibilities:
Build and maintain strong relationships with key client accounts, ensuring high satisfaction and long-term retention
Serve as the primary point of contact between clients and candidates, ensuring clear, timely, and professional communication throughout the hiring process
Act as a liaison between clients, candidates, and internal teams (recruitment, operations, and leadership) to ensure alignment with client needs and expectations
Attend and support client interviews,



facilitating communication, gathering feedback, and ensuring a smooth interview experience for both clients and candidates
Monitor the full recruitment lifecycle for assigned accounts, ensuring timely progress, quality delivery, and adherence to client requirements
Partner with recruitment teams to match top talent with client needs and ensure successful placements
Identify opportunities for account growth and collaborate with sales teams to expand staffing services
Track and analyze account performance metrics, providing insights and recommendations for continuous improvement
Lead contract renewals and support negotiations, ensuring alignment with company standards and client expectations
Oversee the preparation and delivery of client reports, updates, and presentations
Proactively address client and candidate concerns, resolving issues efficiently and maintaining a high level of service
Manage account budgets a

📌 Staffing Account Manager (Bogotá)
🏢 HireHawk
📍 Bogotá