COMPANY:

Marsh

DESCRIPTION:

Descripción de puesto adicional

Descripción de puesto

We are seeking a talented individual to join our Claims Advocacy team at Marsh.
This role will be based in Bogota office. This is a hybrid role that has a
requirement of working at least three days a week in the office.

Our Claims Advocates support clients in a unique capacity while remaining
focused on carrier/TPA limitations and concerns. If you have been part of a
successful Claims management team and hope to use your expertise in a
complimentary capacity, then apply to our Claims Advocate role to hear more
about how your career can blossom with Marsh.

We will count on you to:

* Lead strategic oversight of complex claims portfolios, ensuring accurate
assessments, timely resolutions, and exceptional client advocacy.

* Act as the escalation point and senior technical resource for complex losses
— progressing claims with minimal direction and maximum impact.

* Demonstrate deep domain knowledge in claims, including property, casualty,
specialty, and complex insurance programs,



guiding strategy, resolving
disputes, and supporting market-facing negotiations.

* Drive innovation in claims processes by identifying automation opportunities
and leveraging tools and technology to streamline repetitive or low-value
tasks.

* Own and manage regulatory, compliance, and documentation standards, ensuring
excellence in e-filing, correspondence, and audit readiness.

* Mentor, guide, and upskill junior advocacy team members, fostering a
high-performance, knowledge-sharing culture.

What you need to have:

* 6 to 8 years of strong experience in the General Insurance domain across
different types of claims, claims lifecycle, and claim data.

* Graduate or master’s in commerce, Business Administration, or any equivalent
education programme in the Insurance domain.

* Proficient in MS Office (Word, Excel, Outlook, PowerPoint), with strong Excel
skills.

* Strong verbal and written communication

📌 Claims Advocate Specialist (Bogotá)
🏢 Marsh McLennan
📍 Bogotá