Employment Type: Independent Contractor | Full-Time & Part-Time
Work Arrangement: Fully Remote | Specific working hours will depend on the client's requirements.
Hours: 15–40 hours per week
Time Zones: U.S. Eastern, Central, or Pacific Time

Job Overview
We are looking for a reliable, patient-focused, and experienced Bilingual Dental Medical Receptionist to join our remote healthcare team. The adecuado candidate will have 3+ years of hands-on experience working in a U.S. dental practice and a strong understanding of dental front-office operations, patient communication, scheduling, insurance verification, pre-authorizations, and dental terminology.
The successful candidate must be comfortable communicating with patients in both English and Spanish and have practical experience working with dental insurance, treatment plans, dental coding, and pre-authorization processes.
Key Responsibilities
Manage inbound calls, emails, and patient inquiries in both English and Spanish.
Schedule, reschedule, and confirm dental appointments.
Handle patient check-in and check-out processes.




Verify patient demographics, insurance eligibility, and dental benefits.
Review insurance benefits, including copays, deductibles, annual maximums, waiting periods, and coverage limitations.
Obtain and follow up on dental insurance pre-authorizations and pre-determinations.
Assist with treatment plan coordination and communicate insurance-related information to patients.
Process patient payments and follow up on outstanding balances.
Coordinate appointment reminders, recalls, and patient follow-ups.
Maintain accurate and up-to-date patient records and documentation.
Communicate effectively with dentists, hygienists, dental assistants, insurance companies, and other dental staff.
Support dental claims and other insurance-related administrative processes as needed.
Maintain patient confidentiality and comply with HIPAA requirements.
Provide general administrative and front-desk support to ensure smooth

📌 Bilingual Dental Medical Receptionist (Bogotá)
🏢 SnappyCX
📍 Bogotá