We are seeking a highly organized and patient-focused Medical Executive Assistant to support a busy Los Angeles-based medical practice. This role is responsible for managing patient communication and handling a range of administrative and back-office medical tasks.
Responsibilities:
- Answer incoming patient calls in a professional and courteous manner
- Schedule, confirm, and manage patient appointments
- Handle insurance verification and authorization processes
- Prepare, send, and manage medical-legal reports
- Assist with billing-related administrative tasks
- Route calls and requests to the appropriate team members when necessary
- Maintain accurate patient records and ensure timely follow-ups
- Support general medical back-office operations
Requirements:
- Bilingual proficiency in Spanish and English (required)
- Strong verbal communication skills, especially over the phone
- Prior experience in a medical office, clinic, or healthcare setting
- Experience with patient scheduling, insurance authorization and verification and medical administrative workflows
- Ability to multitask and handle high call volumes
- Strong attention to detail and accuracy
- Ability to follow established processes consistently
- Comfortable working remotely as part of a team
- Reliable and consistent performance in a virtual environment
Benefits
- Access to a $200K+ perk marketplace with discounts on 150+ integral services.
- Option to withdraw up to 50% of approved earnings before payday.
📌 Medical Executive Assistant (Bogotá)
🏢 HireHawk
📍 Bogotá
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