Title:Services Key Account Manager:
- Location: Bogota, COAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet.
Job Summary:
The services we provide to our customers are pivotal to their operational success. You are the key.
We are now seeking a dynamic and customer-focused Services Key Account Manager, as part of the Tetra Pak Services Sales Team, to manage and develop focused sales areas, and customer relationships from a Tetra Pak Services perspective. In this position, you will be the key point of contact for the customer, not only looking to ensure that their operational issues are resolved in a timely manner but identifying their needs and delivering solutions to drive mutual growth.
You will work with our customers in the Food & Beverage industry and look for opportunities inside and outside our existing customer base to sell our Services Portfolio and grow our Market.
The position is based in Bogota, Colombia.
You will be travelling up to 60% of your time to our customer sites.
Tetra Pak is not sponsoring work visas or relocation for this position.
What you will do:
As a Services Key Account Manager, you will:
- Lead understanding of customer needs through proactive continuous customer diagnosis and analysis;
- Lead opportunity management, cross selling and up selling and fact-based value proposal, negotiate and close deals;
- Lead growth of profitable service contracts;
- Participate in creation, implementation and follow up of sales in plans for Key Accounts in collaboration with the rest of the S-KAM team;
- Lead creation service business plans in collaboration with portfolio, Services Account Representative (SAR