Onboarding Virtual Team Ambassador

Company Overview:
SkyTab Solutions is a leading Point of Sale company with a dedicated team of experts that provides innovative POS and payment solutions tailored for restaurants and bars. Designed to be affordable, customizable, and scalable, our POS solutions empower businesses with comprehensive features that enhance operations. Our solutions seamlessly integrate with existing POS systems, offering complete auditing capabilities while ensuring PCI compliance standards for secure payment processing. We provide same-day, on-site service, white-glove implementation, and low-to-no-cost hardware, all while delivering top-tier support. As the preferred technology partner, we specialize in installation, training, integration, technical support, professional services, and consulting. With a focus on expertise and care, we support clients ranging from independent single stores to multi-store chains.

Position Summary: We are seeking a highly organized, detail-oriented,



and proactive Operations & Onboarding Virtual Team Ambassadorto manage the post-sale process from signed agreement through installation and activation. This role is critical to revenue generation.

You will not be responsible for sales or marketing. Instead, you will own the execution and follow-up process after a deal is closed, ensuring merchants, corporate teams, and installers stay on track. This role requires someone who can work independently, follow established processes, take initiative, and does not require constant supervision.

Key Responsibilities:
- Excellent English communication skills (spoken and written) - required
- Strong attention to detail and ability to follow documented processes
- Highly organized with excellent follow-up skills
- Comfortable making phone calls to merchants and internal teams
- Able to work independently without hand-holding
- Strong note-taking habits and ability to learn processes quickly
- High sense of urgency in a competitive,

📌 Virtual Onboarding Team (Medellín)
🏢 SkyTab Solutions
📍 Medellín