We are growing our customer support team and are looking for motivated, detail-oriented professionals who enjoy helping people solve problems and creating positive customer experiences.
- What You'll Be Doing
- Assisting users with account access and login issues
- Performing password resets and account recovery support
- Helping users navigate platform features and processes
- Supporting background check and credential-related inquiries
- Investigating customer concerns and identifying appropriate solutions
- Escalating complex issues to the appropriate internal teams
- Maintaining accurate records and case documentation
- Meeting quality, productivity, and service-level expectations
- Delivering a professional and empathetic customer experience with every interaction
- Schedule
- Coverage operates between 8:00 AM and 8:00 PM Central Time
- Rotating schedules within operating hours
- Schedule details will be provided during the hiring process
- Compensation & Contract
- USD $5.75 per hour
- Paid weekly
- Paid training provided
- Full-time opportunity
- Independent Contractor




- Why Join Us?
- Stable, long-term opportunity
- Supportive team environment
- Professional growth opportunities
- Structured onboarding and training
- Opportunity to develop expertise in customer support operations

If you are customer-focused, detail-oriented, and enjoy helping people solve problems, we'd love to hear from you
- Application Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Our hiring process includes:
- Application Form
- Prescreen Questionnaire
- One-Way Video Interview
- Live Interview
- Final Interview
- Important:
- The Prescreen Questionnaire and One-Way Video Interview are a mandatory part of the hiring process.
- All resumes must be submitted in English to be considered for the position.

Requirements:
What We're Looking For
- Previous experience in customer service, customer support, help desk, or technical s

📌 Marketplace Support Specialist (Soledad)
🏢 Resolv Global
📍 Soledad