We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of integral commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Global Delivery Hub HANA consultants are engineers who can perform highly specialized remote and onsite services for LA overseas customers. Goal is to enable customers to implement and operate their SAP solutions at their maximum potential with optimal TCO and to manage their technical risks during solution implementation and operation.
- Provide first class remote and on-site support to our customers like;
- solving technical problems;
- optimization of solution operation;
- improvement of system availability and stability;
- onsite support in critical customer situations (going live,
upgrade, etc.)
- Customer project evaluation and risk mitigation of implementation projects;
- Backoffice support for onsite service delivery;
- Increasing overall customer satisfaction;
- Act on Escalated customers to bring their businesses to normal operations;
- Reduce customer's TCO by Enterprise Support, ActiveAttention and MaxAttention Services
Work Experience (Requirements):
Bachelor in Computer Science, Mathematics, Physics, or similar required.
Experience with SAP HANA performance analysis and architecture, as HANA consultant minimum of 3 years experience working on system administration and performance improvement.
Knowledge on at least one Database analysis (HANA, ASE, ORACLE, DB2, etc.) from the SAP Basis and/or Development perspective.
Skills:
- Excellent analytical skills with a flair for the very detail
- Effective problem solving skills to achieve customer satisfaction
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📌 Global Delivery Hub Hana (Bogotá)
🏢 SAP
📍 Bogotá
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