Canadian AI Logistics Company

We are hiring professional, detail-oriented phone agents to support freight operations remotely. You’ll assist truck drivers through a kiosk/intercom system and ensure entry/exit tickets are processed correctly.

Shifts Available (EST time) No night shifts:
- Morning Shift:10:00 AM - 6:30 PM:
- Afternoon Shift:2:00 PM - 10:30 PM

What you’ll do
- Handle kiosk/intercom calls from truck drivers (about 4-5 calls per hour)
- This is NOT a sales role and NOT cold calling:
- Guide drivers through proper entry/exit procedures:
- Review freight tickets for accuracy and completeness
- Verify key info such as BOL (Bill of Lading), appointments, reference numbers, load details, and other required documents
- Enter / verify / update ticket details in real time




- Maintain organized documentation and report issues quickly

Requirements:
- Fluent English (spoken & written):
- At least 1 year BPO experience (logistics accounts preferred)
- Strong communication + high attention to detail
- Able to work independently in a fast-paced environment
- Reliable internet connection:
- Laptop/PC + extra monitor (required):
- Quiet workspace + headset

Subject: Remote Phone Agent (Non-Sales) - EAIGLE (LATAM)
Please include your resume + BPO experience + preferred shift (Morning/Afternoon, EST).

Application Question(s):
- Are you located in LATAM?

📌 Remote Phone Agent (Cali)
🏢 WOLPH BPO
📍 Cali