North of Latin America

Professional Services
Simetrik

Location: Remote

Type: Full-time

Role Objective

We are looking for a Senior Manager, Professional Services — NOLA to lead the next stage of Simetrik’s Professional Services organization in the region.

This is a strategic leadership role combining consulting, transformation, customer leadership, and execution excellence. You will lead and develop a high-performing team, shape the regional Services agenda, and act as a senior advisor to enterprise customers—helping them understand, redesign, and improve complex operational and financial processes.

The role requires strong strategic perspective while maintaining enough proximity to execution to step in selectively when senior judgment, expertise, or direct involvement can materially improve outcomes. Success will require the ability to navigate ambiguity, learn quickly, and adapt priorities and operating models in response to evolving customer needs, market demands, and technological shifts.

You will ensure that implementations are predictable, scalable,



and outcome-driven, connecting customer challenges, processes, risks, controls, data, and technology with measurable business impact.

A core part of the role will be to foster an AI -first and continuous improvement mindset continuously leveraging AI and automation to optimize and standardize processes, increase productivity, scale knowledge, and enable the team to dedicate more time to higher-value advisory and transformation work. .

Ultimately, this leader will be responsible for building an increasingly autonomous, adaptable, consultative, and high-performing Services organization, capable of responding with agility to change while positioning Simetrik as a strategic transformation partner for its customers.

Key Responsibilities

Lead & Develop the Team

Lead, coach, and develop a high-performing Professional Services team across NOLA.
Set clear direction, raise standards, and strengthen capabilities i

📌 Senior Manager, Professional Services — NOLA (Colombia)
🏢 Simetrik
📍 Colombia