Company Description GenesisFX Markets is a high-performance, technology-integrated trading ecosystem serving a general community of traders. The company focuses on outperformance by connecting advanced trading infrastructure with institutional-grade liquidity across Forex, Commodities and Indices. Its platform architecture is built for ultra-low latency, high reliability and precise execution, enabling clients to implement complex trading strategies with confidence. GenesisFX Markets operates within a secure, compliant environment that continually evolves to meet the demands of modern international markets, offering competitive pricing and transparent execution. Applicants join a community centered on innovation, performance and client-centric operations.
Role Overview: We are seeking an efficient Payments Officer to handle daily transaction operations, payment gateway monitoring, and funding investigations.
Key Responsibilities:
• Process incoming client deposits and withdrawal requests accurately and in a timely manner.
• Monitor transaction queues across PSPs, bank wires, e-wallets, and crypto channels.
• Investigate and resolve transaction discrepancies, failed payments, and routing delays.
• Coordinate with Payment Service Providers (PSPs) and internal departments to resolve technical payment issues.
• Apply anti-fraud controls and maintain accurate transaction audit trails.
Requirements:
• Prior experience in payments processing, cashier or treasury operations in retail FX or fintech.
• Solid understanding of payment gateways, electronic payment systems, and banking flows.
• High numerical accuracy and strong problem-solving skills.
• Good command of English; readiness to handle time-critical financial tasks.