Acronis is a integral leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution. We are looking for a Senior Professional Services Specialist to join our mission of protecting the digital world.

Acronis offers Professional Services to our Service Providers and corporate users to assist in the design, integration, implementation, and ongoing operation of Acronis’ cybersecurity, RMM, backup, disaster recovery, storage, monitoring, and other data protection solutions. We take pride in delivering high-quality services and deliverables, and we believe that our partners success invariably depends on our ability to provide reliable and complete cyber protection and fast recovery services for virtual, physical, mobile and cloud environments.





The Senior Professional Services Specialists acts as the primary technical contact for customers and partners, leading initiatives that improve solution stability, customer satisfaction, and long-term business success. The ideal candidate has strong infrastructure experience, enjoys working directly with customers, and thrives in a fast-paced technical environment.

What You'll Do

Provide Technical Account Management and project delivery services. As well as participate in services pre-sale process.
Develop and keep updated knowledge bases and hands-on experience with Acronis products and services.
Develop trusting relationships with customers’ IT / Operations / Support teams at all levels.
Understand our customers’ environments to help develop efficient backup and business continuity policies using Acronis software.
Advise customers about product features, provide and give visibility to the roadmap, as well as notify them about scheduled mainten

📌 Senior Professional Services Specialist (Colombia)
🏢 Acronis
📍 Colombia