All candidates from LATAM countries are welcome to apply
Location: Remote / Virtual
Job Type: Full-Time
Salary Range: $1,400 - $1,700 + signing bonuses
About Us
HireHawk builds high-performing remote teams for U.S. and Canadian companies, connecting skilled professionals worldwide with meaningful, long-term work. We’re outcomes-first, detail-obsessed, and we hire people who take ownership—because our clients’ cases and timelines depend on it.
About the Role
You will be the first point of contact for prospective clients, managing inbound leads and guiding callers through the intake process with confidence, empathy, and urgency. You will gather accident and case information, understand each prospect’s needs, explain how the firm can help, and convert qualified leads into signed clients.
This is a consultative sales role, not an administrative call-taking position. Success will be measured through responsiveness, intake quality, conversion performance, and the professional experience you create for every caller. The firm is strengthening its intake and conversion capacity,



and it is open to training strong sales professionals who have not yet worked in personal injury law.
Responsibilities
Own the prospective client’s first interaction with the firm and create a professional, reassuring first impression.
Handle a high volume of inbound calls and leads in both English and Spanish.
Ask thoughtful, structured questions to gather accurate accident, injury, treatment, and case information.
Build trust quickly with people navigating stressful, sensitive, and potentially high-value legal situations.
Evaluate prospective clients against the firm’s intake criteria and identify qualified case opportunities.
Explain the firm, its intake process, and the next steps clearly without providing legal advice.
Address questions and concerns using a consultative sales approach that helps qualified prospects make informed decisions.
Convert qualified leads into signed clients and complete

📌 Bilingual Intake Sales Specialist (Colombia)
🏢 HireHawk
📍 Colombia