Description
Forward Family Services is a company dedicated to improving the quality of life and to empower every individual and family we serve to overcome their challenges and achieve their full potential. Our main goal is to provide the most effective and individualized treatment for our clients by continuously providing direct and indirect observation as a set-up for success. We believe in a comprehensive approach, incorporating all facets and persons in an individual’s life as a key contributor to their success and satisfaction.
OVERALL OBJECTIVE
The Site Administrator compiles and maintains records of business transactions and office activities of establishment by performing the following duties.
Essential Duties and Responsibilities include the following.
Communication and Team Building
Works closely with Admin Staff, Trainers, Supervisors and Clinical Directors.
Supports other management and Executives as needed.
Establish professional relationships with co-workers, clients and clients’ families.
Facilitate an atmosphere in which excellence in client care is provided.




Help with problem resolution as situations arise.
Establish uniform correspondence procedures and style practices.
Operational Responsibilities
Greet and assist guests at the reception area
Check in/out clients and oversee clients between sessions and transitions to parents
Answer phone calls and provide information on services
Opens, sorts, and distributes incoming mail, and collects, seals, and stamps outgoing mail.
Delivers oral, written, or electronic messages.
Creates, maintains, and manages scheduling for clients and staff of assigned regions.
Conducts daily utilization, billing, time punch, and scheduling audits.
Operates computer terminals to input and retrieve data.
Maintains Key Point Indicators, compliance trackers, and uploads records and paperwork for the center.
Collects and distributes paperwork from one department to another.
File contents correctly in designated folders and chro

📌 Site Administrator (Fresno)
🏢 Forward Family Services
📍 Fresno