Little Miracles Pediatrics is seeking a bilingual Virtual Medical Receptionist / Medical Assistant to provide professional, patient-focused front-desk support for a busy pediatric practice. The ideal candidate will have hands-on experience working with eClinicalWorks (ECW), strong medical front-desk experience, and excellent communication skills in both English and Spanish.
This position will be responsible for managing patient appointments, answering inbound calls, verifying insurance eligibility and benefits, responding to emails, and supporting the practice with day-to-day administrative tasks.
Key Responsibilities
Schedule, reschedule, and manage patient appointments using eClinicalWorks (ECW).
Answer and manage inbound patient phone calls professionally and efficiently.
Provide friendly and professional communication with patients and families.
Respond to patient emails and messages through the practice inbox.
Perform insurance eligibility and benefits verification.
Maintain accurate and up-to-date patient information and appointment records.




Assist with general medical front-desk and administrative tasks as needed.
Follow established practice procedures for scheduling, patient communication, and insurance verification.
Handle a high volume of patient interactions while maintaining a positive and professional phone presence.
Ideal Candidate
The adecuado candidate is a patient-focused, bilingual healthcare professional who is comfortable speaking with parents and patients, managing a busy phone line, scheduling appointments, verifying insurance, and handling multiple administrative responsibilities throughout the day.
A warm and professional communication style is especially important, as this role involves frequent interaction with pediatric patients' families.
What We’re Looking For
Must-Haves:
Bilingual English/Spanish
eClinicalWorks (ECW) experience
Medical front-desk/reception experience
Patient scheduling experience
Inbound call handling experience
Insurance

📌 Bilingual Pediatric Medical Receptionist (Colombia)
🏢 Staffing For Doctors
📍 Colombia