Operations Manager Location: Bogotá D.C. Employment Type : Full-Time | On-Site About the Role Are you ready to drive operational excellence in a fast-growing coffee franchise? We’re seeking a dynamic Operations Manager to lead the charge in ensuring our Qargo Coffee locations thrive. This isn’t just a job—it’s an opportunity to shape the success of our franchise network by overseeing store openings, optimizing operations, and delivering an exceptional customer experience. We need someone who’s hands-on, thrives in a fast-paced environment, and excels at building strong relationships with franchisees and teams. If you’re passionate about the food and beverage industry, have a knack for problem-solving, and want to make a tangible impact with a brand like Qargo Coffee, this role is for you What You’ll Be Responsible For: Multi-Store Leadership & Daily Operations Lead, coach, and hold accountable multiple Store Managers to ensure smooth daily operations Establish operational discipline, consistency, and ownership across all locations.



Ensure stores execute to Qargo Coffee standards every day, not just during audits. Sales Growth & Performance Improvement Drive sales growth through operational excellence, service standards, and execution. Identify gaps in performance and implement corrective action plans. Coach teams on upselling, service flow, speed, and customer engagement. Hands-On Field Leadership Work directly inside stores, training, coaching, fixing issues in real time. Step in when needed to demonstrate proper execution, service, and procedures. Build credibility with teams by leading through action, not theory. Store Openings & Business Launches Lead and support new store openings from pre-opening to post-launch stabilization. Ensure systems, staffing, training, and operations are fully ready for opening day. Set stores up for immediate operational and financial succes. Standardization, Culture & Customer Service Translate Qargo Coffee’s values and culture into

📌 Operations Manager (Bogotá)
🏢 Qargocoffee
📍 Bogotá