Our Purpose
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

Senior Analyst, Billing Operations

JOB OVERVIEW:
The Revenue Operations and Enablement department provides centralized billing for products and services billed to our customers using the MasterCard Consolidated Billing System (MCBS). Our mission is to provide core billing services, drive billing assurance, provide value added services, and enable growth as MasterCard advances commerce globally.

Partner with business owners and release manager/lead to understand new business opportunities and define the business and functional requirements.



Deliver high quality business and functional requirements to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle and support our tools operationally.

ROLE:
- Identify trends, recurring issues, and operational risks; recommend and support implementation of process and product improvements.
- Lead intake and vetting of enhancement requests, partnering with stakeholders to clarify business objectives, success measures, and priority.
- Translate business needs into clear, high quality requirements, including functional requirements, business rules, process flows, and acceptance criteria.
- Validate delivered solutions against requirements to ensure business outcomes are achieved.
- Provide billing domain knowledge and financial systems support for requirements development.
- Work closely with developers identifying data and functio

📌 Senior Analyst, Billing Operations (Bogotá)
🏢 Mastercard
📍 Bogotá