Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.

Position Description:
Lead and coordinate Accounts Payable (AP) operations for LATAM within a General Business Services (GBS) model, ensuring efficient service delivery through a hybrid model (in-house + BPO provider). Responsible for operational performance, vendor management, SLA compliance, and alignment with standardized processes.

This position will be responsible for a team of Analysts and Senior Analysts,

Key Responsibilities

Service Delivery & Operations
- Oversee end-to-end AP operations:
- invoice processing, 2/3-way match, payments, reconciliations, and vendor queries
- Ensure SLA compliance across both in-house team and BPO provider




- Monitor backlog, productivity, and service quality
- Support month-end close activities

BPO Management & Governance
- Act as primary point of contact for the BPO provider
- Monitor BPO performance against SLAs, KPIs, and contractual obligations
- Conduct regular governance meetings (weekly/monthly reviews)
- Manage escalations and ensure timely resolution of issues
- Validate billing and service scope delivered by the BPO
- Drive continuous improvement initiatives with the BPO partner

Team Coordination (In-house)
- Coordinate daily activities of internal AP analysts
- Allocate workload between in-house team and BPO
- Provide guidance, training, and operational support
- Ensure alignment in ways of working and process adherence

Quality, Risk & Controls
- Ensure compliance with internal controls and policies (including SOX if applicable)
- Monitor risks such as duplicate payments, errors, and no

📌 Ap Lead (Bogotá)
🏢 Edgewell Personal Care Brands
📍 Bogotá