As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Human Resources
Job Sub Function:
HR Operations
Job Category:
Professional
All Job Posting Locations:
Bogotá, Distrito Capital, Colombia

Key Responsibilities:
Exit Management Employee Experience Process:
- The main responsibility is focused on the delivery of positive employee experience and customer satisfaction in the execution of the exit management process, ensuring compliance with Company policies and legal requirements.
- Ensure integrity, completeness, timeliness, and accuracy of transactions & documentation
- Proactively monitor cases and determine appropriate action, if any action is needed (time; quality)
- Responsibility for delivering upon agreed SLAs




- Participate on daily huddles and follow the instruction of the direct team supervisor regarding priorities and assignments
- Update the knowledge management system with new available documents or guidelines
- Advocate “first time right” accuracy in documentation and processing
- Conduct regular reviews of existing processes and documentation ensuring that all processes are documented accurately and kept up-to-date with the latest information.
- This role will be responsible for supporting transformation projects across the organization from exit management side.

CONNECT: Stakeholder Management and Partnership:
- Connect and partner with key functional teams (Benefits, Payroll, ERLR) to assure positive employee Exit experience
- Connect with customers and managers to gather insights and feedback aimed at making processes more efficient and improving services.
- Work closely with stakeholders to ensure all processes and procedures comply with current policies and legal requirements.
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📌 Offboarding Analyst, Americas (Bogotá)
🏢 Johnson & Johnson
📍 Bogotá