Overview:
Deal Desk Analyst:
Location: Remote - Colombia Work Arrangement: Remote

About This Role:
Hyland is looking for a detail-oriented and driven Deal Desk Analyst to join our team. In this role, you will be responsible for the management and execution of all quote-to-cash activities, serving as a trusted advisor to the sales team on deal structures and standard contracts. You will collaborate across multiple departments to ensure deals are structured, processed, and executed efficiently to maximize sales and profitability. If you thrive in a fast-paced environment and are passionate about making deals happen seamlessly, we'd love to hear from you.

Your Role Responsibilities? Here's What You'll Do.:
- Serve as a trusted advisor to the sales team on deal structure and quoting for standard contracts; communicate with multiple departments to review and escalate routine issues that arise from the quote-to-cash process.
- Review all contractual terms and conditions, verifying compliance with internal policies and corporate initiatives; communicate accounting and audit guidelines,



contractual terms, and exception management clearly and directly to sales and sales leadership.
- Work closely with key stakeholders to ensure assigned contracts and quotes are worked to completion; review, investigate, and resolve operational questions and issues for account managers and clients.
- Facilitate timely, seamless handoffs to customer operations, including all required documentation.
- Work with IT to troubleshoot data transmission issues between systems as needed; implement process changes as required.

Role Essentials:
- Experience as a Deal Desk Analyst; experience in software sales or contract negotiation in the software industry.
- Good oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact; good interpersonal skills with the ability to maintain solid rapport with team members and pro

📌 Deal Desk Analyst (Bogotá)
🏢 Hyland
📍 Bogotá