Position Summary

Key Job Responsibilities

Service Execution & Troubleshooting
- Perform electrical and mechanical troubleshooting, diagnostics, and repair on TARGAN systems.
- Independently resolve most service issues and escalate complex problems when necessary.
- Follow standardized troubleshooting processes and procedures.
- Support installation and integration of equipment at customer sites.

Preventive Maintenance & Proactive Support
- Perform preventive maintenance according to established procedures and checklists.
- Identify early signs of wear, environmental impact, and system performance issues.
- Communicate potential risks to the Regional Service Manager and Senior FSTs.
- Support condition-based maintenance efforts by providing accurate field data.

Service Event Reduction
- Execute repairs correctly to minimize repeat service calls.
- Identify and report recurring issues or failure trends.
- Take a proactive approach to reduce unplanned downtime.

Customer Interaction
- Communicate professionally with customer supervisors and operators.




- Provide clear updates on service work, timelines, and system status.
- Ensure a positive customer experience during each service visit.

SRO Documentation
- Complete Service Request Orders (SROs) accurately and on time.
- Document troubleshooting steps, parts used, and service actions.
- Follow standardized documentation requirements.

Collaboration & Team Support
- Work with Senior FSTs and Remote Support to resolve more complex issues.
- Share knowledge and solutions with other technicians when applicable.
- Support training of newer technicians when assigned.

Operational Responsibilities
- Maintain tools, equipment, and service inventory.
- Follow all safety procedures and company policies.
- Participate in after-hours, weekend, and holiday support rotations as required.

Key Competencies & Skills
- Fluent in Spanish and English.
- Strong mechanical and electrical troubleshooting skills
- Ability to diagnose iss

📌 Field Service Technician Ii (Cali)
🏢 Targan
📍 Cali