We are seeking a process-oriented Delivery Manager focused on operational support for our Infrastructure and Security teams. In this role, you will focus on the internal mechanics of technical delivery, alignment between technical teams, and holding others accountable.In partnership with a Senior Technical Program Manager, you will be responsible for managing the rhythm and outcomes for:
- Vulnerability remediation
- Patch facilitation
- Incident postmortems
- Project execution and delivery with Technical Operations
Key Responsibilities
Project Management ️Jira / ServiceNow MasteryAct as the engine for delivering date-based projects mapped to high-visibility initiatives. Ensure clean Jira hygiene, dependencies are mapped, risks are identified and raised quickly, and “source of truth” documentation is kept up to date.Quarterly PlanningEnsure vertical teams adhere to cadence, outputs, and tactics for commitment ceremonies.
Actively participate in ensuring epics and initiatives are accurately represented.Stakeholder PartnershipHold technical teams accountable for defining scope, impact, metrics, and success criteria. Collaborate with engineering to ensure requirements are clear and actionable.Vulnerability & Patch Operations ️Vulnerability TrackingManage the internal pipeline for vulnerability remediation. Monitor aging tickets, follow up with engineering teams, and ensure mitigations are documented.Patching LifecycleCoordinate the end-to-end patching schedule across the enterprise. Ensure awareness of deadlines and track progress against maintenance windows.Risk ReportingBuild and maintain internal dashboards providing a data-driven view of operational health, including vulnerabilities, patching, and incidents.Communicating & PresentingStatus CommunicationsOwn internal communications during active operations or maintenance. Deliver clear, concise updates to technical stakeholders on status, risks, and time
📌 Delivery Manager (Santa Rosa de Viterbo)
🏢 Qode
📍 Santa Rosa de Viterbo
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