Client Care (Colombia)

Client Care (Colombia)

07 sep
|
DOXA Talent
|
Colombia

07 sep

DOXA Talent

Colombia

Our Company
At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.
What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.
The Role:
We’re seeking a warm, organized, and operations-minded Client Care & Operations Coordinator to support be the change HR’s client experience. This mid-level role handles administrative tasks across client management, light AR/invoicing follow-up, marketing quality checks, and CRM management.
It requires strong operational skills, follow-through, judgment, and bilingual English/Spanish communication rather than deep accounting or marketing expertise. HubSpot experience is preferred, but the priority is strong, hands-on CRM experience.
Location: Must be in Colombia – Remote.




Environment: Colombian and International Teams.
Language: Advanced English (B2+ - C1).
Timezone: Monday to Friday – 9:00 AM – 6:00 PM EST.
Contract: Non-fixed Term Colombian Contract.
Requirements:
- Education: Minimum 1 year of Human Resources experience with direct exposure to recruiting.
- Experience: 2-5 years of experience in client-facing operations, administrative coordination, client service, or a comparable support role. Extensive hands-on CRM management experience, including data hygiene, record maintenance, reporting support, and basic workflows/automations; HubSpot experience preferred.
- Skills: Fluent spoken and written English and Spanish; comfortable conducting professional client calls in either language. Experience with client service, administrative coordination, light invoicing/AR follow-up, or related operational support tasks. Strong organization, attention to detail

📌 Client Care (Colombia)
🏢 DOXA Talent
📍 Colombia

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