Oceans Code Experts is looking for a Senior Associate for the Ax-06 Change Enablement position. This role involves utilizing IT Operations, ITSM, and Change Management expertise to drive successful ITIL Change Enablement practices within a fast-paced, globally distributed environment.
Job Responsibilities
- Implement and oversee ITIL Change Enablement / Change Management practices.
- Manage multiple concurrent changes with a keen attention to detail.
- Facilitate communication and coordination among technical and non-technical teams.
- Utilize ServiceNow ITSM and CI/CD-enabled delivery models.
Job Requirements
- 4–6+ years of experience in IT Operations, ITSM, or Change Management roles.
- Bachelor’s degree in information systems, Engineering, Computer Science, or equivalent experience.
- Strong understanding of ITIL Change Enablement / Change Management practices.
- Excellent communication and coordination skills.
- Comfortable working in a fast-paced, globally distributed environment.
- Working knowledge of ServiceNow ITSM and CI/CD-enabled delivery models.
- ITIL Foundation certification preferred.
Nice to Have
- Experience with API integration for ITSM tools.
- Knowledge of best software engineering practices.
Position Type and Expected Hours of Work
- Full-time consulting position.
- Up to 40 hours per week with adaptable core hours.
- Fully remote.