24-7 Intouch is a general customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.
About the Job
24-7 Intouch, one of the world’s leading outsourcing companies, is seeking a Director of Human Resources (HR)
This role is a key component of the Human Resources department and has a strong influence on the organizational development of our company from a leadership, employee engagement and management perspective. The Director of Human Resources (HR) will supervise and ensure the effective execution and administration of HR activities and initiatives. In addition, the Director of HR will provide timely, knowledgeable and professional advice and services to a specified location(s).
As Director, Human Resources, You Will
- Coach and assist operational and support group management teams with employee relations matters including investigations, terminations, leave and disability management, employee relations concerns and issues
- Support program execution and implementation associated with people-related change initiatives and HR deliverables
- Coach employees, HR Team members and managers on development needs, career growth and learning opportunities
- Collaborate with various departments and leaders, locally and across the globe, managing and driving results of our people operations programs
- Support and drive the 24-7 Intouch culture within all teams and programming
- Design and facilitate HR related training programs to front-line management, support departments and hourly employees
- Produce accurate and relevant metrics and reports
- Conduct special projects as assigned
Requirements:
As Director, Human Resources, You Have
- 7-10 years of HR experience wit
📌 Director of Human Resources (Bogotá)
🏢 24-7 Intouch
📍 Bogotá
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