Overview:
The Value Advisor 2plays a key role in helping customers understand the business and financial value of Hyland´s ECM solutions. Partnering closely with Sales, Presales, and Services, this role focuses on building ROI models, business cases, and clear value stories that support successful customer decisions.
This role is well suited for professionals with experience in management or technology consulting, value advisory, or financially driven roles, who enjoy working where strategy, technology, and sales come together and who thrive in collaborative, customer-facing environments.
Responsibilities:
- Act as the primary point of contact for standard value consulting engagements, partnering with Account Executives and Presales leaders.
- Lead value discovery and value articulation efforts, including customer workshops (remote-first, occasional onsite) to evaluate current-state costs and future-state benefits.
- Develop ROI models, financial analyses, and business cases covering cash flow, productivity gains, cost avoidance, and legacy system retirement.
- Own the end-to-end creation of ROI workbooks, from opportunity assignment (SPAR) through delivery, customer validation, and Account Manager approval.
- Create and deliver executive ready value presentations outlining the strategic, operational, and financial impact of company solutions.
- Present value findings to mid-to-senior level customer stakeholders, adapting messaging for both business and technical audiences.
- Collaborate closely with Sales, Presales, and Services to align solution scope, value hypotheses, and customer success outcomes.
- Transfer value context and business justification to Services teams to support successful solution delivery.
- Document and synthesize learnings from prior engagements, including case studies, value benchmarks, industry trends, and conversion outcomes.
- Support the LATAM market, working primarily in English and engaging with Spanish speaking customers as needed.
📌 Value Advisor 2 (Bogotá)
🏢 Hyland
📍 Bogotá