Description
At HireHawk, we believe in building strong, long-term partnerships with our clients by delivering exceptional service and results. We work with integral companies and top-tier talent, helping them scale through high-quality recruiting and operational excellence.
About the Role:
As an Account Manager, you will play a critical role in managing client relationships, driving retention, and identifying opportunities for growth. You’ll act as the bridge between clients and internal teams, ensuring seamless execution, proactive communication, and a consistently high-quality experience.
Responsibilities:
- Build and maintain strong relationships with key client accounts, ensuring high satisfaction and long-term retention
- Serve as the primary point of contact between clients and candidates, ensuring clear, timely, and professional communication throughout the hiring process
- Act as a liaison between clients, candidates, and internal teams (recruitment, operations, and leadership) to ensure alignment with client needs and expectations
- Attend and support client interviews,



facilitating communication, gathering feedback, and ensuring a smooth interview experience for both clients and candidates
- Monitor the full recruitment lifecycle for assigned accounts, ensuring timely progress, quality delivery, and adherence to client requirements
- Partner with recruitment teams to match top talent with client needs and ensure successful placements
- Identify opportunities for account growth and collaborate with sales teams to expand staffing services
- Track and analyze account performance metrics, providing insights and recommendations for continuous improvement
- Lead contract renewals and support negotiations, ensuring alignment with company standards and client expectations
- Oversee the preparation and delivery of client reports, updates, and presentations
- Proactively address client and candidate concerns, resolving issues efficiently and maintaining a high level o

📌 Staffing Account Manager (Bogotá)
🏢 HireHawk
📍 Bogotá