Global Service Delivery Manager: SLA (Cali)

Global Service Delivery Manager: SLA (Cali)

07 sep
|
FullStack
|
Cali

07 sep

FullStack

Cali

FullStack is seeking a hands-on Delivery Manager to own enterprise application support for a integral client in R&D; IT. The role spans L1 desk, L2 specialists, and minor enhancements, interfacing with internal L3 teams and client executives.

You will own engagement financials, staffing, and governance, while ensuring high availability, incident response, and aligned service delivery across distributed teams in the US and Colombia, working US Eastern hours.

📌 Global Service Delivery Manager: SLA (Cali)
🏢 FullStack
📍 Cali

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