Virtual Patient Care Coordinator for a Physiotherapy Clinic in the USA (Colombia)

Virtual Patient Care Coordinator for a Physiotherapy Clinic in the USA (Colombia)

07 sep
|
Primavera Talent
|
Colombia

07 sep

Primavera Talent

Colombia

Primavera Talent is proud to partner with Forever Fit Physical Therapy & Wellness to find an exceptional Virtual Patient Care Coordinator to join their dynamic and mission-driven team. This is a full-time, fully remote position for an English-speaking professional based in Colombia.
At Forever Fit, patients are treated like family - and we’re looking for someone who shares that same level of care and dedication. You’ll play a critical role in ensuring patients feel supported at every stage of their physiotherapy journey, while also building strong relationships with colleagues and contributing to the clinic’s ongoing success.
Location
Remote (Colombia-based)
Compensation
Competitive (based on experience and qualifications)
Schedule
Monday to Friday (42hrs per week) aligned to Eastern Time
What you’ll be doing:
- Answering patient calls, texts, and video chats with professionalism and warmth
- Scheduling appointments and coordinating follow-ups with precision
- Checking patients in and out for virtual appointments
- Ensuring all intake forms and documentation are completed




- Collecting payments and explaining treatment plans clearly
- Helping new patients understand the value of physiotherapy and feel confident about their first visit

What you bring:
- At least 1-2 years of experience in healthcare or a patient-facing role
- Strong written and spoken English (minimum level C1)
- A quiet, well-lit place to work, and access to stable internet (100 Mbps minimum)
- Confidence with technology and learning new systems
- Clear communication, organization, and great energy
- A background in physiotherapy is a plus - but not a must.

What we bring:
- Ongoing training in American healthcare standards, platforms, and HIPAA privacy regulations
- Real career growth with the potential to step into a supervisor position
- A collaborative, supportive culture with a team that genuinely cares
- A clear structure and long-term model built to give you stability, transparency, and the t

📌 Virtual Patient Care Coordinator for a Physiotherapy Clinic in the USA (Colombia)
🏢 Primavera Talent
📍 Colombia

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