Softgic S. in Colombia is seeking a Customer Success Engineer / Technical Support Engineer with a strong customer-service mindset and hands-on technical experience.
The role focuses on help desk support, ticket resolution, troubleshooting, and end-user assistance as you interact with customers and escalate to Engineering when needed. You will work with Outlook, C#, SQL, and web applications, handling tickets, meetings, and written communication, and you will document solutions and contribute to
📌 Customer Success Engineer — Help Desk (Colombia)
🏢 Softgic S.
📍 Colombia
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