NielsenIQ is seeking an HR Shared Service Customer Service Specialist to join the HR Employee Service Center supporting over 40,000 NIQ employees worldwide. You will handle inquiries via multiple channels, log cases, and strive for first contact resolution while safeguarding confidential information.
You will use internal tools and a ticketing system, triage issues, escalate when needed, and provide timely, accurate HR, payroll, benefits and leave support.
📌 Global HR Service Center Specialist (Bogotá)
🏢 Nielseniq
📍 Bogotá
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