In this position, you will be responsible for handling and carefully responding to all inbound and outbound customer inquiries, providing excellent customer service with the help of your best ally: active listening.
Responsabilidades
Who You Are:
- A master at building genuine, caring relationships with every customer, ensuring they feel valued.
- A go-to expert who guides users flawlessly, ensuring the accuracy and completeness of the information provided.
- A detail-oriented person who handles sensitive data with care, stays informed of the latest updates, and maintains confidentiality as their superpower.
- Someone who thrives in remote work, showing that distance is never a barrier to achieving your goals.
- A language pro with advanced English skills to communicate effectively and grow in a general environment (C1 Level).
- Someone who's always ahead of the game With a can-do attitude, you can tackle challenges and deliver impactful solutions while catching every detail to keep things on track.
Let's Talk About Benefits:
- Work from your own space with a 100% remote opportunity.
- Choose between 36, 40, or 42-hour workweeks with 2 days off to focus on efficiency and spend time on what matters most.
- Pocket a 15% performance bonus* to reach your financial goals.
- Access a comprehensive prepaid medical plan that ensures you're covered when you need it. It can be extended to your family at an exclusive rate.
- Rest assured: You're covered with life insurance because you are truly important.
- Enjoy a long-term contract because we want you to grow with us.
- Receive an internet bonus.
- Get access to an employee fund that supports you at all times, with opportunities and benefits designed for you.
*Terms and conditions apply.
Location
Remote, Colombia
This Is What Sets Us Apart:
We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures through