adidas NAM is seeking a Claims Senior Specialist to manage end-to-end resolution of complex customer claims and deductions across North America. The role emphasizes service level adherence, financial protection, and customer satisfaction, while supporting team capability and process improvements.
You will independently lead discussions with customers and stakeholders, identify performance gaps, and drive root-cause analysis within the O2C framework.
📌 SeniorC Claims Lead – NAM (Colombia)
🏢 Adidas
📍 Colombia
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