Fracttal in Medellín is seeking a Chief Experience Officer (CXO) to lead our general Customer Experience strategy and drive sustainable growth through an exceptional customer journey. You will oversee Onboarding & Implementation, Technical Success, Customer Success, Customer Support, and Digital Customer Experience, guiding a cross-functional team of 50+ professionals.
You will design scalable operating models, promote digital transformation, and apply automation and AI to strengthen
📌 Global Chief Experience Officer (Medellín)
🏢 Fracttal
📍 Medellín
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