TD SYNNEX is seeking an experienced ITIL Problem Manager to lead Problem Management across the Americas, driving service stability, operational excellence, and continuous improvement initiatives.
This role is responsible for identifying recurring issues, conducting root cause analysis, driving remediation plans, managing major incidents when required, and partnering with technical teams to prevent service disruptions.
📌 Senior ITIL Problem Manager Drive Service Reliability (Bogotá)
🏢 TD Synnex
📍 Bogotá
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