Johnson & Johnson in Bogotá invites experienced professionals to lead the end-to-end service design for the Integral Services Interaction Model. You will shape governance, standardization, and measurements to deliver scalable, digital-first service experiences across regions.
The Senior Manager will collaborate with product, demand, and delivery teams to translate requirements into design that enhances customer and employee experiences while driving efficiency and consistency.
📌 Global Service Design Leader: End-to-End Process Excellence (Bogotá)
🏢 Johnson & Johnson
📍 Bogotá
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