Job Openings Leasing Consultant / Customer Service / Commercial / Real Estate

About the job Leasing Consultant / Customer Service / Commercial / Real Estate

Competente bilingue que recibe primer contacto con clientes y los acompaña durante todo su proceso de formalizacion de negocios. Posición en Bogotá que atiende y responde a los clientes en los Estados Unidos.

Job Summary

A Remote Leasing Consultant is our first impression to potential and current residents. A Leasing Consultant will listen and understand the needs of a potential resident and show them that we have what they want. Greeting potential and current residents, taking requests/complaints by phone or via email, and participating in outreach marketing activities are some responsibilities of a Leasing Consultant. This position requires a customer service and sales mentality.

Essential Functions
- Answer questions from potential residents to define what they want.
- Schedule apartment and community tours with potential applicants.




- Sell the value of community features as they relate to the customer needs to close the sale.
- Follow-up regularly with potential leads.
- Create and maintain excellent and ongoing relationships with potential and current residents.
- Ensure a high level of customer service.
- Use customer service skills to take requests, complaints, comments, and resolve them quickly as well as Work Order requests and manage these operations.
- Assist in monitoring renewals and distribute and follow-up on renewal notices.
- Prepare and assist with all leasing paperwork.
- Process applications for approvals (credit check, rental history, etc.).
- Takes accountability for daily leasing operations, and ensures professional and timely responses and resolutions.
- Attend and participate in our training programs as required.
- Attendance and on time arrival is an essential job function.

Physical Abilities Requirements
- Ability to sit for extended periods.
- Fine dexterity to operate computer

📌 Leasing Consultant (Colombia)
🏢 Star Consulting Group - Colombia, Perú & Panamá
📍 Colombia