Iron Mountain is seeking a Customer Care Supervisor to join our Customer Care team Retentions in Bogotá. You will lead a dedicated team, drive service excellence, and implement initiatives that improve client satisfaction and key metrics.
The adecuado candidate has 5+ years of leadership experience, advanced English, a university degree, and a passion for analyzing customer needs to deliver effective solutions. This is a hybrid role with Monday–Friday shifts.
📌 Hybrid Customer Care Supervisor: Lead Service Excellence (Bogotá)
🏢 Iron Mountain
📍 Bogotá
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