Canonical is seeking a Customer Success - Team Manager to lead and grow our integral CSM teams. This remote role supports APAC and AMER regions, guiding customer success strategies, and ensuring high retention and value realization for customers using our SaaS platform.
You will mentor and evaluate team members, drive data-informed decisions, collaborate with Sales, Product and Support, and report on KPIs. Willingness to travel up to four times a year for internal events is required.
📌 Remote Global Customer Success Team Lead (Colombia)
🏢 Canonical
📍 Colombia
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