Head of AI-Driven Tech Support Operations (Colombia)

Head of AI-Driven Tech Support Operations (Colombia)

07 sep
|
Property Vista Software
|
Colombia

07 sep

Property Vista Software

Colombia

Property Vista Software Inc. is seeking a Head of Technical Support to own end-to-end support operations for a 3-tier AI-enabled model.

You will manage Tier 2 and Tier 3 specialists and act as a training loop between human resolutions and AI automation. You will drive backlog governance, SLA enforcement, and metrics while partnering with product to eliminate root causes and improve the platform for enterprise clients across LATAM.

📌 Head of AI-Driven Tech Support Operations (Colombia)
🏢 Property Vista Software
📍 Colombia

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