Stanley Black & Decker, Inc. in Medellín, Colombia is hiring a Customer Service Representative for a hybrid role. You will handle customer inquiries via calls, email, web and fax to ensure satisfaction while supporting KPIs such as response time and abandonment rate.
You will work with sales, distributors and service teams, maintain product knowledge, update customer profiles, assist in training new staff, and contribute to a world‑class, purpose‑driven service culture.
📌 Hybrid Customer Advocate (Medellín)
🏢 Stanley Black & Decker
📍 Medellín
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