Sutherland General is seeking an attentive, goal-oriented individual to join our team as a Technical Support Engineer 1 in Bogotá. The role provides entry-level technical support for diagnosing, reproducing, and fixing software and hardware issues, with a focus on NetApp OnTap and NetApp hardware troubleshooting.
You will resolve customer problems via phone, web, or AutoSupport and escalate when needed, while building knowledge through hands-on learning and collaboration with senior engineers.
📌 Tech Support Engineer I – Storage (Bogotá)
🏢 Sutherland Global
📍 Bogotá
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