Unisys in Bogotá seeks an entry-level Service Desk professional to provide first line user support under guidance. You will troubleshoot hardware, software and connectivity issues via remote tools, and coordinate software installations and user administration requests.
You will ensure tickets close, update users on progress, follow security and connectivity policies, contribute to the knowledge base, and assist with projects while meeting SLAs.
📌 Help Desk Agent: Frontline IT Support (Bogotá)
🏢 Unisys
📍 Bogotá
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