Dedicated Customer Care Representative (Bogotá)

Dedicated Customer Care Representative (Bogotá)

07 sep
|
Fedex
|
Bogotá

07 sep

Fedex

Bogotá

Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies. FedEx is consistently named among the World's most valuable and admired brands.
Some of our recent awards include:
- 2020 Fortune's World Most Admired Companies (14th)
- 2019 Fortune's Best Places to Work (15th)
- 2019 Forbes's One of the "Best Employers for Diversity"
- 2020 FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)
- 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
- 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
- 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector,



by reducing fuel consumption and greenhouse gas emissions.
- 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

Dedicated Customer Care Representative
Contract: Full time
Location: Transversal 93 No 51-98, Parque Industrial Puerta del Sol Bodega No 1 y 2, Bogota, 111071, Colombia
Responsibilities include:
- Bookings
- Customer Support
- Dedicated Account Desk
- Enquiries (Ad Hoc)
- Relationship Management
- Tracking & Monitoring Solutions (Including Prevention)

Involves online and telephone contact with external/internal customers within functional area and completing any related administration.
Skills required include:
- Interpersonal Skills
- Written & Verbal Communication Skills
- Team Working Skills
- Microsoft Office & PC Skills
- Problem Solving Skills

Requirements:
- High School diploma
- Some college preferred
- Spoken and written fluency in local language as well as English as determined b

📌 Dedicated Customer Care Representative (Bogotá)
🏢 Fedex
📍 Bogotá

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