Medtronic Academy is seeking an Academy Services CX Lead to serve as the customer experience SME across the Americas and EMEA. You will design, govern, and optimize digital learning experiences within the Medtronic Academy ecosystem, partnering with operating units to drive business impact.
This role blends customer experience consulting, journey design, governance, analytics, and operations to enable scalable learning solutions and continuous improvement across general initiatives.
📌 Academy Learning Experience Lead (Bogotá)
🏢 COS Medtronic Shared Services Americas
📍 Bogotá
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